StratX Simulations delivers FREE support to Students/Participants and
Instructors using StratX Simulations.
Students Support Policy
Students are invited to click on the Students Support section and search
through our database of Frequently Asked Questions.
If students do not find the answer to their question, we invite them to contact
their instructor/professor directly. StratX does not respond to students
questions directly, in order not to interfere with the Instructor’s pedagogical
objectives.
Instructors Support Policy
Support to instructors is provided by email, but Support managers can be
contacted by phone for urgent inquiries.
Filling in the form available in the Instructors Support section will help
StratX Support answer your question effectively.
The Support Manager in you region will get back to you with 4 business hours
(Paris or Boston depending on the region you are located in).
Instructors Support Hours and Contact details:
For Europe, Middle-east, Asia, Africa, Oceania:
help@stratx.fr
+33 1 53 46 53 94
Open Monday to Friday from 9.00 to 17.00 Paris Time (CET) |
For North and South America:
help@stratx.com
+1 617 577 9135
Open Monday to Friday from 9.00 to 17.00 Boston, US time (EDT) |